TROUBLESHOOTING
Tips to solve common issues.
10 articles
Written by Kubity support
I've lost or changed the mobile device linked to my account.
What to do if you change or lose a mobile device paired to your account.Written by Kubity support. Updated over a week ago
Need help accessing your account?
Written by Kubity support. Updated over a week ago
I cannot access Kubity in my browser.
Trouble signing into your account? Unable to see a model in your browser? It's not you, it's us.Written by Kubity support. Updated over a week ago
How do I turn off/on edges in Kubity?
Written by Kubity support. Updated over a week ago
Keep getting a "Something Went Wrong" error message?
Written by Kubity support. Updated over a week ago
I can't walk through doors or walls in my model. What do I do?
Written by Kubity support. Updated over a week ago
How do I embed a model on a website?
Written by Kubity support. Updated over a week ago
How to Create Scenes in SketchUp
Lights. Camera. Action!Written by Kubity support. Updated over a week ago
Having trouble with your Google Cardboard?
Written by Kubity support. Updated over a week ago
Trouble with Samsung Gear VR
Written by Kubity support. Updated over a week ago