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TROUBLESHOOTING

TROUBLESHOOTING

Tips to solve common issues.

10 articles
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Written by Kubity support

I've lost or changed the mobile device linked to my account.

What to do if you change or lose a mobile device paired to your account.
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Written by Kubity support. Updated over a week ago

Need help accessing your account?

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Written by Kubity support. Updated over a week ago

I cannot access Kubity in my browser.

Trouble signing into your account? Unable to see a model in your browser? It's not you, it's us.
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Written by Kubity support. Updated over a week ago

How do I turn off/on edges in Kubity?

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Written by Kubity support. Updated over a week ago

Keep getting a "Something Went Wrong" error message?

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Written by Kubity support. Updated over a week ago

I can't walk through doors or walls in my model. What do I do?

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Written by Kubity support. Updated over a week ago

How do I embed a model on a website?

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Written by Kubity support. Updated over a week ago

How to Create Scenes in SketchUp

Lights. Camera. Action!
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Written by Kubity support. Updated over a week ago

Having trouble with your Google Cardboard?

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Written by Kubity support. Updated over a week ago

Trouble with Samsung Gear VR

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Written by Kubity support. Updated over a week ago
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